WooliesGO

About

WooliesGo is the delivery management app for Woolworths drivers which can help the delivery workforce complete their daily order deliveries to customers with ease. The app allows for real-time presence detection and reporting of inventory, leading to process efficiencies not just for delivery, but also for logistics, call centres, and doorstep experience.

The app also integrates with upstream warehousing and logistics platforms such as route planning services, order tracking, customer service, and reconciliation systems to provide a more connected and seamless ecosystem of futuristic e-commerce in Australia.

2017-2018

Client

Woolworths

Role

Lead UI/UX Designer

Tools

Sketch, Zeplin

"We have since rolled out WooliesGO to all drivers in Victoria and one smaller carrier in Queensland, this accounts for about 20% of the total wow fleet in the country. An amazing feet was achieved last week was out of West Footscray Dedicated online store in Melbourne (which is our second biggest online store in the country) They scored a HandHeld Compliance % (HHC =  % of drivers NOT using the paper run sheet) rate of 99.67%. Out of 307 runs, one driver did not use WooliesGO for the entire week! This is the best HHC % ever encountered at a dedicated online store."

- Shannon Campbell ( PO)

 Visual Design

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